Refund policy
Refund Policy For Nora — Pashmina & Scarves
Refund Policy
Thank you for shopping with NORA.
If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.
To be eligible for a return:
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The item must be unused, unwashed, and in its original condition.
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All tags and packaging must be intact.
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Customer pays return shipping unless the item arrived damaged.
Non-returnable items:
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Sale items
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Gift cards
Damaged or incorrect items
If your order arrives damaged or incorrect, please contact us within 48 hours with photos and your order number. We will replace the item or provide a refund.
How to request a return:
Email: Noorinkhalikyar@gmail.com
Phone: (+354) 888 8913
Once your return is received and inspected, approved refunds will be issued to your original payment method.